Privacy Policy

1. Introduction

Autoride Customs II LLC ("Company," "we," "us," or "our") is a professional auto detailing and vehicle customization business located at 29317 County Road 561, Tavares, FL 32778. We operate through our website at vinderi.shop. Our services include full interior and exterior detailing, paint correction, ceramic coating, paint protection film (PPF), window tinting, and custom vinyl wraps — all performed in person at our Tavares shop or at the client's location via mobile service.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit vinderi.shop, request a quote, book an appointment, or contact us. By using our website or submitting your information, you agree to the practices described herein.

2. Information We Collect

Information You Provide Directly

When you book an appointment or contact us, you may provide:

• Full name — to identify you and address your booking
• Phone number — primary contact for appointment confirmation and day-of coordination
• Email address — to send booking confirmation and follow-up communication
• Vehicle information — year, make, model, and condition to prepare the correct service and pricing
• Service requested — detailing, ceramic coat, PPF, tinting, wraps, etc.
• Service type preference — drop-off at our Tavares shop or mobile service at your location
• Additional notes — preferred dates, special requests, or details about your vehicle

Information Collected Automatically

When you visit vinderi.shop, we automatically collect certain technical data through cookies and tracking technologies:

• IP address and approximate geographic location
• Browser type, version, and device type
• Pages visited and time spent on our website
• Referring URL (how you found our website)
• Cookie identifiers and advertising IDs (e.g., Google Click ID / GCLID)

3. How We Use Your Information

We use your personal information strictly for the following purposes:

• To confirm and schedule your auto detailing or vehicle customization appointment
• To contact you about your appointment — confirmations, reminders, and day-of coordination
• To dispatch our mobile team to your location if you selected mobile service
• To follow up after service to ensure your satisfaction
• To prepare accurate service quotes based on your vehicle and requested services
• To improve our website experience through analytics
• To comply with applicable legal obligations in Florida

We do not use your information for any purpose unrelated to providing auto detailing and vehicle customization services.

4. How We Store & Protect Data

We take reasonable steps to protect your personal information, including:

• SSL/TLS encryption on all pages of vinderi.shop (HTTPS)
• Restricted internal access — only team members handling your appointment can view your information
• Secure storage of booking records and client communications
• Regular review of our data handling practices

No internet system is completely immune to security risk. In the event of a breach affecting your rights, we will notify you as required by applicable Florida and federal law.

5. Information Sharing

We do not sell, rent, or trade your personal information to any third party.

Service Delivery

Your name, phone number, vehicle details, and appointment information may be shared with our detailing technicians and, where applicable, our mobile team dispatched to your location. This is strictly for delivering your requested service.

Technology Service Providers

We may use trusted third-party tools (scheduling software, email platforms, website hosting) that process data on our behalf under confidentiality agreements. These providers are prohibited from using your data for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or where necessary to protect the safety or legal rights of our business, our team, or our clients.

6. Google Ads & Remarketing Disclosure

Google Analytics

We use Google Analytics to understand how visitors find and use our website — including which services attract the most interest and where our clients come from. Data is collected via cookies in anonymized form. You may opt out using the Google Analytics Opt-out Browser Add-on.

Google Ads — Remarketing

We may show ads for our detailing services to users who have previously visited vinderi.shop while they browse the Google Display Network and YouTube. This is done through Google cookies that recognize prior visitors. No personally identifiable information is used in this process.

Google Ads — Conversion Tracking

We may track booking form submissions from our Google Ads campaigns to measure effectiveness. A temporary, anonymous cookie is placed when a user clicks an ad and completes a defined action. It contains no personal information and expires after 30 days.

Opting Out of Google Personalized Ads

Visit Google Ads Settings, or use the tools listed in Section 7.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate, improve, and promote our auto detailing services.

Types of Cookies We Use

• Strictly Necessary: Required for the website to function. Cannot be disabled.
• Analytics: Help us understand how visitors use our site (e.g., Google Analytics).
• Advertising / Remarketing: Enable us to show our detailing ads to past visitors via Google.

Managing Cookies

You may disable cookies through your browser settings at any time. For guidance, visit www.allaboutcookies.org.

Industry Opt-Out Tools

• Digital Advertising Alliance — optout.aboutads.info
• Network Advertising Initiative — optout.networkadvertising.org
• YourAdChoices — youradchoices.com

8. Data Retention

• Active client booking records: Retained for up to 2 years for service history and dispute resolution.
• Inquiries without conversion: Retained for up to 12 months.
• Analytics and advertising data: Per Google's default or configured retention settings.
• Remarketing audiences: Typically 30–540 days depending on campaign configuration.

When data is no longer needed, it is securely deleted or permanently anonymized.

9. Your Rights

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or outdated information.
• Deletion: Request deletion of your personal information, subject to legal retention obligations.
• Opt Out of Remarketing: Use the tools in Section 7 to stop receiving our ads.
• Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any right, contact us using the information in Section 13. We will respond within 30 days.

10. California Residents — CCPA / CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following rights:

• Right to Know: Know what personal information we collect, how we use it, and whether we share it.
• Right to Delete: Request deletion of your personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: We do not sell your personal information. Data shared with Google for remarketing may qualify as "sharing" under the CPRA — you may opt out using the tools in Section 7.
• Right to Non-Discrimination: We will not deny service or treat you differently for exercising your rights.

Categories of Personal Information Collected (Past 12 Months)

• Identifiers (name, phone, email, IP address)
• Vehicle information (year, make, model) for service preparation
• Internet or electronic network activity (website interactions)
• Geolocation data (approximate, based on IP address)

To submit a CCPA/CPRA request: [email protected] — subject line: "California Privacy Request."

11. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we learn that a minor has provided us with personal data, we will delete it promptly. Contact us at [email protected] if you have a concern.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal requirements. When material changes are made, we will update the "Last Updated" date above. Continued use of our website after changes are published constitutes your acceptance of the updated policy.

13. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal information:

We will acknowledge your request within 5 business days and provide a complete response within 30 days.